Privacy Policy

Last updated: 6 March 2026

Language Studies Indonesia (“LSI,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, fill out a form, book a trial lesson, enroll in a course, or otherwise interact with our services.

By using our website or submitting your information to us, you agree to the terms of this Privacy Policy.

1. Who We Are

Language Studies Indonesia (LSI) provides Indonesian language learning services, including online and offline classes, trial lessons, and related educational programs.

Website: https://www.learnindonesian.education/
Email: admin@languagestudiesindonesia.com
Address: Jalan Jayadikarta, Desa Mekarlaksana, Kecamatan Cikancung, Kabupaten Bandung 40396, Indonesia
Phone / WhatsApp: +62 811 191 7272

2. Information We Collect

We may collect personal information that you provide directly to us, including:

Full name
Email address
Phone number or WhatsApp number
Country of residence or nationality
Time zone and availability
Learning goals and course interests
Preferred class format or program
Messages, comments, or questions submitted through forms
Information you provide when booking a trial lesson or enrolling in a program

We may also automatically collect certain technical information when you use our website, such as:

IP address
Browser type
Device type
Operating system
Pages visited
Time spent on pages
Referral source
General website usage data collected through cookies and analytics tools

3. How We Use Your Information

We use your information for purposes such as:

Responding to inquiries
Scheduling trial lessons or classes
Processing enrollments
Delivering our educational services
Sending confirmations, reminders, and service updates
Improving our website, courses, and user experience
Maintaining internal records and administration
Complying with legal obligations
Protecting our business and website from misuse or security risks
Sending promotional or marketing communications, where permitted

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience and better understand how visitors use our site.

These technologies may help us:

Remember user preferences
Analyze website traffic and visitor behavior
Improve website performance and content
Measure the effectiveness of our marketing

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the website.

5. Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics may collect information such as:

Pages viewed
Time spent on the site
Device and browser information
Approximate geographic location
Referral source
User interactions on the website

This information helps us improve our website, content, and services. Google Analytics may use cookies and similar technologies to collect data, and in some cases this may include your IP address or other online identifiers. Data collected through Google Analytics is processed according to Google’s own privacy practices. You may control cookies through your browser settings.

6. How We Share Your Information

We do not sell your personal data. We may share your information with trusted third parties only when necessary to operate our website and services, including:

Analytics providers such as Google Analytics
Form and email service providers
Scheduling and communication tools
Payment processors
IT and security service providers
Professional advisors such as accountants or legal consultants
Government or regulatory authorities when required by law

These parties are expected to handle your information securely and only as necessary for their services.

7. Data Retention

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including to:

Respond to inquiries
Provide services
Maintain records
Meet legal, tax, or regulatory requirements
Resolve disputes and enforce agreements

When your information is no longer needed, we will delete it, anonymize it, or securely retain it only where required by law.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Because we may work with learners from different countries and use third-party service providers located outside Indonesia, your personal data may be processed or stored in other jurisdictions.

Where this happens, we take reasonable steps to ensure your information remains appropriately protected in accordance with applicable laws.

10. Your Rights

Depending on the laws that apply to you, you may have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent where processing is based on consent
Object to or restrict certain processing
Request a copy of your data, where applicable
Submit a complaint to a relevant authority

To make a request regarding your personal data, please contact us using the contact details below.

11. Children’s Privacy

Our services are generally intended for adults, or for students enrolling through a parent, guardian, school, or organization. We do not knowingly collect personal information from children without appropriate authorization where required by law. If you believe a child has provided personal data to us without proper consent, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies separately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website features, or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Language Studies Indonesia (LSI)
Website: https://www.learnindonesian.education/

Email: admin@languagestudiesindonesia.com

Address: Jalan Jayadikarta, Desa Mekarlaksana, Kecamatan Cikancung, Kabupaten Bandung 40396, Indonesia

Phone / WhatsApp: +62 811 191 7272